• Lemon Head Prints (LHP) cares about what you share with us and we take your privacy very seriously. Please read our policy carefully before submitting any personal information to us. By visiting or using the LHP web site, you are accepting the practices outlined in this policy.
  • This Privacy Policy covers LHP’s treatment of personal information that our site gathers when you visit it and use LHP services. This policy does not apply to the practices of third parties that LHP does not own or control, or to individuals that LHP does not employ or manage.

Children Under 18 Years of Age

  • You must be 18 years and older to register to use the LHP website. As a result, LHP does not specifically collect information about children. If we learn that LHP has collected information from a child under the age of 13, we will delete that information as quickly as possible. Minors between the ages of 13 and 18 must ask and receive their parents’ permission before using LHP or sending information about themselves or anyone else over the Internet.

Information Collected by LHP

  • We only collect personal information that is relevant to the purpose of our web site, which is to enable creative people to print and share designs for textiles and to share other information and ideas as a community. This information allows us to provide you with a customized and efficient experience. We do not process this information in a way that is incompatible with this objective. We collect the following types of information from LHP visitors:

1. Information You Provide to Us:

  • We receive and store any information you enter on our web site or provide to us in any other way. You can choose not to provide us with certain information, but then you may not be able to take advantage of many of our features.
  • Registration: In order for you to use LHP services, such as uploading designs and ordering fabric, you must complete a registration form. As part of this registration form, we require select personal information (including your full name, town, postcode and e-mail address).
  • Profile: To allow you to express yourself more creatively, we may enable you to provide additional information, such as a bio, favourite links, and profiles on other sites. In addition, you may choose to include photos of yourself in your profile. As indicated below, in the section titled “Sharing Your Information”, you can control how your information is displayed and used within the LHP website.
  • Purchases: If you purchase materials or other products or services from us, we will collect and use your shipping address, billing address, phone number, credit card or other payment information. We will use this information solely to facilitate your purchases through our website.

2. Automatic Information:

  • We receive and store certain types of information whenever you interact with us. LHP and its agents and third party providers automatically receive and record certain “traffic data” on their server logs from your browser including your IP address, LHP cookie information, and the page you requested. LHP uses this traffic data to help diagnose problems with its servers, analyse trends and administer the website. We do not link IP addresses with personally identifiable information.
  • LHP may collect and, on any page, display the total counts that page has been viewed. This includes Profile pages.
  • Many companies offer programmes that help you to visit web sites anonymously. While LHP will not be able to provide the experience we hope to provide if we cannot recognize you, we encourage you to be aware that these programmes are available.
  • LHP may use non-personally-identifiable data about use of the LHP web site and services to improve the quality and design of our website and services and we may track and analyse user preferences and trends to create new functions, promotions and services for the LHP website. We may provide non-personally-identifiable, aggregated and statistical data about our users and use of our web site and services to third parties for such purposes as LHP may deem appropriate from time to time.

E-mail Communications

  • We will never provide your email address to an unaffiliated third party without your explicit permission, but we may use third party service providers who work on behalf of or with LHP to provide services to you, which third parties may be granted access to your email address and other information in order to provide the services. For example, we use Mailigen, a third-party service, to maintain and administer our beta-tester list. We require that these parties agree to use such information solely for the purposes of providing LHP's services and we use reasonable efforts to limit their use or access to such information.
  • LHP may send out e-mails with news, products, offers, surveys or promotions. You may also receive notification e-mails from LHP which inform you of actions (e.g. friend requests) that have been performed on the site. If you do not want to receive e-mail from us, please visit the Email Preferences section of your Profile and/or follow the instructions contained in the unwanted e-mail message. However, please note that in all cases you will continue to receive all system e-mails (e.g. those regarding forgotten user passwords) and legal notices (e.g. updates to our policies) from us.

Cookies

  • Cookies are alphanumeric identifiers that we transfer to your computer’s hard drive through your Web browser to enable our systems to recognize your browser and tell us how and when pages in our web site are visited and by how many people. LHP cookies do not collect personal information, and we do not combine information collected through cookies with other personal information to tell us who you are or what your screen name or e-mail address is. We may use cookies to remember who you are when you next visit our web site, provide a custom, personalized experience on our web site and monitor the success of marketing or promotional campaigns and aggregate metrics.
  • The “help” portion of the toolbar on the majority of browsers will direct you on how to prevent your browser from accepting new cookies, how to command the browser to tell you when you receive a new cookie, or how to fully disable cookies. We recommend that you leave the cookies activated because cookies allow you to use our Site - and others - as designed.
  • We have no access to, or control over, cookies stored on your computer by third parties.
  • When you visit our sites, cookies are either served directly by us, or by our business partners. Here is a description of the different kind of cookies we use.
  • Essential cookies These cookies allow you to use the basic functionality of our website. For example, browsing our products, ordering and paying for items, checking your account information and viewing your order history.
  • Performance cookies They allow us to get to know how you use our website. They are used to analyse visitor information such as usage, visitor numbers and help us see how effective our advertising is and to understand what you like. We also use this information to help improve our website, make our marketing more relevant and improve the user experience.
  • Functionality cookies They allow us to provide additional functionalities to the website, and will retain some settings information. Whilst not essential for the functionality of our site, they do enable extra features that should improve your shopping experience.
  • Targeting cookies We also use cookies to track visitors' interest in our products. We may use this to understand what most appeals to our clients so we can make our offers as appropriate as possible. Browsing behaviour is also used to create relevant banner advertising with product recommendations that we believe best relate to the items you viewed on our website. These banners are then served across other websites that you may visit, typically news sites, video sites and blogs. This process is called behavioural advertising and although the adverts are individually tailored to each visitor, all cookie data is anonymised and stored temporarily. Additionally, all banners of this type feature an "i" icon that provides more information from each advertising network and instructions on how to opt out. We also use the browsing behaviour data to create personal product recommendations on our website, our marketing emails and in our printed catalogue.

Sharing Your Information

  • We neither rent nor sell your personal information to any unaffiliated third parties for marketing purposes and that we will share your personal information only as described below.
  • LHP employees: LHP personnel and authorized consultants and/or contractors may have access to member information in the normal course of LHP business. We require that our employees and consultants or contractors access and use such information only as required to provide the LHP services and do not share such information with unauthorized third parties.
  • Business Transfers: In some cases, we may choose to buy or sell assets. In these types of transactions, member information is typically one of the business assets that is transferred. Moreover, if LHP, or substantially all of its assets, were acquired, member information would be one of the assets that is transferred.
  • Protection of LHP and Others: We may release personal information when we believe in good faith that release is necessary to comply with a law; to enforce or apply our Terms of Use and other policies; or to protect the rights, property, or safety of LHP, our employees, our members, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction and investigating or protecting against intellectual property infringement.
  • Social sharing of data: LHP allows you to display your designs on your own blogs or on other sites and networks. The ability to do this is available via your User Profile, or within the permalink URL of the design you wish to share. LHP may choose to post this data on other site features.
  • Syndication: LHP will allow for the RSS syndication of all of its public content within the LHP website.
  • With Your Consent: Except as noted above, we will contact you when your personal information is shared with third parties or used for a purpose incompatible with the purpose(s) for which it was originally collected, and you will be able to opt out to prevent the sharing of this information.

Keeping Information Secure

  • Your LHP account information is protected by a password for your privacy and security. Protect against unauthorized access to your password and to your computer by logging off once you have finished using a shared computer.
  • LHP will use reasonable security measures to protect against any unauthorized access to and disclosure of your personally identifiable information. However, please note that we cannot guarantee its absolute security. If you have any questions regarding security on our web site, please contact security@lhpnet.co.uk

Ways to Control Display and Use of Your Information

  • As stated previously, you can always opt not to disclose information, but then you may be unable to use certain features on our web site, such as publishing your own designs.
  • By visiting your Profile, you can correct, amend, add or delete personal information on our web site. When you update information, however, we often maintain a copy of the unrevised information in our records.
  • You may request deletion of your LHP account by e-mailing us at deactivate@lhpnet.co.uk.
  • If you do not wish to receive e-mail from us or other LHP members, please visit the Email Preferences section of your Profile and/or follow the instructions contained in the unwanted e-mail message.
  • However, please note that you will continue to receive all system e-mails (e.g. those regarding forgotten user passwords) and legal notices (e.g. updates to our policies) from us.

Changes to this Privacy Policy

  • LHP may amend this Privacy Policy from time to time, at its sole discretion. Use of information we collect now is subject to the Privacy Policy in effect at the time such information is used. If we make changes to the Privacy Policy, we will notify you by email to the address you provide in your registration or by posting an announcement on the LHP website so you are always aware of what information we collect, how we use it, and under what circumstances if any, it is disclosed.

Disputes

  • If you decide to visit LHP, your visit and any possible dispute over privacy is subject to this Privacy Policy and our Terms of Use, including limitations on damages, arbitration of disputes, and application of UK law.